Virtuosity Support Services
When deploying Virtuosity on your version of the Xilinx Zynq UltraScale+ MPSoC, DornerWorks provides the expertise your engineers need to minimize risk and get your system running more smoothly and efficiently.
Register for Support
Submit the form below to subscribe to our Professional Support plan. One of our staff will contact you shortly to complete your registration with payment. Payment options include check and Paypal.
Our Professional Support plan is offered via subscription. The subscription includes prioritized technical support, access to premium-level training opportunities, issue tracking, and resolution of your needs.
Our support plan provides direct access to DornerWorks’ senior technical support staff by email, telephone, or our online forums, for a full year of coverage.
The annual plan covers an unlimited number of support incidents for diagnosis, troubleshooting, and issue isolation for the Virtuosity Distro solution on the Zynq UltraScale+ MPSoC. Subscription support also provides access to the free Community Support with lots of useful information, software updates, and more. Each subscription applies to a single user, or seat, and is registered to that user by an email address.
|Premium Subscription Support (annual)||Email and phone support, with issue tracking, for a full year, plus high-priority issue tracking and human response within 2 business days**||$20,000 per seat*|
Support services are subject to DornerWorks Support Services Terms and Conditions.
* All subscriptions are for a single user or “seat”. Site licenses are also available.
** If an even faster response time is needed, we would be happy to discuss that with you.
In addition to the Professional Support plan, free Community Support is available to the entire Zynq UltraScale+ MPSoC community. This support includes all software in Virtuosity, plus all supported configurations or workflows that are documented by the distribution.
- Software updates (download from the Virtuosity page here)
- Online user manuals (download from the Virtuosity page here)
- Web-based forums, where you can submit issue reports and suggestions
Additional Support and Custom Engineering
DornerWorks can provide a dedicated design team to provide a customized system, software/firmware, FPGA design, or hardware solution in any part of your system. Contact us here to learn more.